INFORMATION REGARDING THE PROCESSING OF PERSONAL DATA
1 – HOLDER OF THE TREATMENT
Following consultation of this site, data relating to identified or identifiable persons may be processed. Pursuant to (Article 7 of Legislative Decree No. 196/2003), you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case , for legitimate reasons, to their treatment by contacting the Data Controller whose references are as indicated below: Soul and Fish, Via Marina Grande Sorrento NA
2 – NATURE OF DATA PROCESSED (navigation data)
The computer systems and software procedures used to operate the e-commerce platform of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is collected to be associated with the User who decides to register in the reserved area and who voluntarily decides to use this method to use the services, products and any other kind of request that the Data Controller is able to to offer. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this eventuality, at present the data on web contacts do not persist for more than seven days. The data could also be used to ascertain responsibility in case of hypothetical computer crimes against the site.
3 – PURPOSE OF THE TREATMENT
The processing connected to the web services of this site takes place at the aforementioned office of the Data Controller, at the location identified by the operator of the website and is only handled by personnel in charge of processing, or by persons in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated. The personal data provided by users who send requests to send material regarding the requested service (or even only for information purposes) are used only to perform the service, sending products and any other kind of request that the owner of the treatment is able to offer and are communicated to third parties only if necessary and if involved and functional to the fulfillment of what the User requires. The collection and processing of the User’s personal data will be in compliance with the general principles of necessity, correctness, relevance and non-excess and in particular the processing of data will: a) answer questions and provide the information requested by the User; b) activity of assistance requests (ticketing) with authenticated access through login and password sent to the customer after opening a business relationship with the company; c) insertion of requests for assistance on our company Crm via switchboard or directly from the customer via the site; d) publications of offers in the restricted area with authenticated access by the User through login and password e) to contact the User about the services provided by Soul and Fish f) allow the User to access, by registration and the creation of the own User profile, to the reserved area for the supply of services, products and any other kind of request and the subsequent and autonomous management of its User profile from the control panel; g) the “NEWSLETTER” service to which the User has the right to register. If the personal data provided by users have been provided by registering with the aforementioned service, the same will be used for the sole purpose of sending the newsletter and will not be disclosed to third parties. h) necessary and indispensable treatments of an operational, managerial, accounting and other nature, in particular some data will be used for registrations and communications required by law; • Soul and Fish • address: Via Marina Grande – Sorrento (NA) • contacts: e-mail info @ soulandfish Telephone +39 0818782170 Fax +39 0818782170 i) verification of the degree of customer satisfaction regarding the services produced and any other kind of request, through personal or telephone interviews; j) with the express consent of the User, also for functional purposes of commercial / promotional activity such as commercial communications, sale, sending of advertising material or for carrying out market research.
4 – DATA SUPPLIED VOLUNTARILY BY USER
The explicit and voluntary choice by the User to access the restricted area of this site involves the subsequent acquisition of authentication credentials that will allow the User to be recognized, continue browsing and access services, products and any other kind at your request that we are able to satisfy.
5 – COOKIES
Information on Cookies
In particular we use the following types of cookies:
They are necessary for the proper functioning of the various pages of the site. They include both persistent cookies and session cookies. In their absence, the site, or some parts of it, may not work properly and the browsing experience certainly does not correspond to the project of the site itself.
Google AdWords cookies
Our site also uses AdWords and the services of the Google Analytics Remarketing Lists for Display Network advertisers. Soul and Fish and Google use both their own cookies (such as Google Analytics cookies), and third-party cookies (such as DoubleClick cookies) to update, optimize and display advertisements based on your past visits to our site. This means that Google or other sites will show the promotional material of Soul and Fish also on other sites that you will visit on the Internet. You can choose not to be included in the Google Analytics data for the Display Network, including Adwords, and to disable the Google Display Network’s custom ads by visiting Google’s “Manage Ads Preferences” page. To give website visitors more choices on how Google Analytics collects data, Google has developed a browser add-on (add-on) for deactivating Google Analytics that allows users to exit the programs of Google.
How to disable cookies
However, if you do not wish to receive cookies, you can use the features provided by your browser to block or be notified of their receipt. We inform you however that in this case some sections of our website may not work properly or may not be available during the visit.
To disable the use of different types of cookies, you must select the specific setting on your browser, which allows you to reject or delete them at the end of each session. These are the links to the pages containing information on how to disable cookies for the most common browsers:
– Internet Explorer: http://windows.microsoft.com/en-US/windows7/Block-enable-or-allow-cookies- Google Chrome: https://support.google.com/chrome/bin/answer.py ? hl = en-US & answer = 95647 & p = cpn_cookies- Mozilla Firefox: http://support.mozilla.org/en/kb/Bloccare%20i%20cookie?redirectlocale=en-US&redirectslug=Blocking+cookies- Apple Safari: http: / /support.apple.com/it-it/HT1677
It is possible to disable only Google Analytics cookies, using the additional opt-out component provided free by Google for the main navigation programs.
If you wish you can easily delete the cookies of the relevant folder of your browser, using the appropriate instructions of the program itself.
6 – DATA CONFERENCE
Apart from that specified for navigation data, the User is free to provide the personal data necessary: a) to the registration to the reserved area (mandatory) which involves the automatic acquisition of data, such as: • time, date, pages views and permanence in the site; • IP protocol and internet domain; • search engine (if applicable) through which access to the site has occurred; • User’s operating system and type of browser. b) the processing of personal data for the purposes referred to in paragraph 3 j) above (non-mandatory) Failure to provide the data referred to in point a) may result in the inability to authenticate in the reserved area.
7 – PROCESSING METHODS
Personal data processed will be processed manually and / or electronically and will be stored in special paper and / or electronic archives in full company availability. The paper and electronic documentation will be correctly maintained and protected by us for as long as necessary for processing, using appropriate security measures, so as to minimize the risk of destruction or loss, unauthorized access or processing that does not comply with the purposes of the collection.
8 – SCOPE OF KNOWLEDGE DATA
Data collected and processed may be: a) used anonymously for statistical purposes; b) made available to the Collaborators of the Data Controller, in their capacity as Managers or Persons in Charge; c) communicated to third parties, physical or legal or public administrations, only if involved and functional to the performance of the services requested, and in general, to all public and private subjects to whom communication is necessary for the correct fulfillment of the purposes indicated in the point 2; d) transferred to another Owner (as independent holder) for treatments carried out outside, for the aspects that may concern them and according to the procedures established by law; e) communicated to commercial partners, only in case of estimate and express consent of the User. Personal data will not be disseminated and will be destroyed when we no longer need or obligation to keep them.
9 – RIGHTS OF THE INTERESTED PARTIES
The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (Article 7 of Legislative Decree No. 196/2003). According to the same article, you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their treatment. All rights pursuant to art. 7 of Legislative Decree no. 196/2003 are exercised with an informal request to the Data Controller – whose references can be consulted in the previous point 1 – also through a person in charge, who is provided with appropriate feedback without delay. Considering that the state of improvement of the automatic control mechanisms does not make them currently free from errors and malfunctions, it is hereby specified that this document may be subject to updates.